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Service
Policies
About Us
Store Policies
We promise to keep your personal and credit card information as secure as we possibly can.
Any sensitive information will be transmitted over industry standard SSL (Secure Socket Layer) connections, and any credit card information will be stored in a safe and encrypted manner.
At Sunrays Creations, we are committed to keeping any information you provide completely confidential. We will not release your email address or other contact information to any other party. We will use your email address to send you notices about changes or new features to this web site.
We may track statistics about your activity on this web site in an attempt to serve you better. For example, we may track words that you search for, and then notify you if a product becomes available which may be of interest to you. We will also track overall statistics about how many times individual products are viewed.
Any personal and/or credit card information will be transmitted over a secure SSL connection, and stored credit card information will be stored in a secure manner on our web site.
If you have any questions or comments about this policy, please
Contact Us.
We will accept returns for any products based on the following conditions. No returns will be accepted without a Return Authorization number. To obtain an RA number, please contact us at
sales@sunrayscreations.com
Damaged or Defective Products
Damaged or defective products can be returned within 30 days of shipment for exchange or full refund. Replacement for defective product will be shipped at our expense. In the case of refunds, if the entire order is refunded, shipping charges will also be refunded, provided the defective product is returned to us.
Returns for Other Reasons
Unopened products in salable condition can be returned within 30 days of shipment for any reason subject to a 15% restocking fee. Shipping charges for these products will not be refunded.
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