Categories

Our Newsletter


Store Policy

Return Requests

 

Printed Cross Stitch Pattern

If you do not find our patterns satisfactory to your liking, you may simply return them within 30 days for a refund; however, there will be a 20% restocking fee applied against your refund. Also, the pattern must be returned in mint condition and placed in an envelope with cardboard reinforcement with the notice “DO NOT BEND” on the outside of the envelope to protect the pattern. Please email sales@sunrayscreations.com for a return authorization.

Cross Stitch Kits

Please note that all kits are nonrefundable.  A lot of time and effort goes into putting these kits together as all of the floss is strung by hand and checked for accuracy.

Digital E-Pattern Downloads 

Nonrefundable

Custom Made Patterns

If you make a request for us to do a custom made pattern (i.e. a pattern made from an image that is not listed on our website), a $10 deposit is required.  Once we have completed the pattern, we will let you know when it is finished, and the balance will be due before you receive your pattern.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you do not find our patterns satisfactory to your liking, you may simply return them within 60 days for a refund; however, there will be a 20% restocking fee applied to your refund.  Also, the pattern must be returned in mint condition and placed in an envelope with cardboard reinforcement with the notice “DO NOT BEND” on the outside of the envelope to protect the pattern.    

    There are no products in this category.